Returns Policy

What is your online return policy?

If the content of your order arrives damaged, or is incorrect, please contact Customer Service as soon as possible. If you received a damaged item, please email us with your order number, a description of the damage and photos of the damage.
You have a legal right to change your mind about your purchase and receive a refund of what you paid for it, excluding the delivery costs, provided it is in acceptable condition and in its original packaging. You have to return your product to us via a tracked delivery service at your own cost within 14 days of your telling us you have changed your mind.
If you wish to return your order for any other reason, we will accept this and issue a refund of what you paid for it, excluding the shipping costs, provided you alert us to your decision within 14 days of us delivering the order. Please email us at help@wallpaper.com with your order number to begin the return process for an online order. You will be responsible for returning the product to us via a tracked delivery service at your own cost within 14 days of starting the returns process. Please note that items must be returned in the same condition in which they were received, with all the original packaging.
For purchases made in the UK, we will accept returns and support the standard delivery cost within 14 days.

Any original shipping charges incurred at the time of purchase are non-refundable.